Toolkit for Partners (cruise)
Welcome to the Partners' Toolkit (cruise) page where you’ll find information sheets, sample traveller communications, posters and other graphics to support communicating with cruise travellers about the New Zealand Traveller Declaration (NZTD).
The NZTD is essential to the protection and safety of New Zealand. It aims to improve the safety and security of New Zealand. We encourage you to use these tools for your cruise traveller communications.
We will continue to add new material to this page as we receive feedback and continue to develop resources. Be sure to check in regularly for updates. If you have any suggestions or requests for specific material, please email us. We will do our best to get you what you need.
Email: nztdpartners@customs.govt.nz
Thank you for your support.
NZTD key links
NZTD Copy
Simple copy about NZTD for use in newsletters, staff travel updates, presentations etc.
New Zealand Traveller Declaration - short version
Everyone travelling into New Zealand needs to complete a New Zealand Traveller Declaration (NZTD).
The NZTD collects travel, customs, immigration and biosecurity information and aims to improve the safety and security of New Zealand.
You will need to answer questions about your trip and what you are bringing into New Zealand.
It is free and takes about 10 minutes.
You need to submit your digital declaration by the time the cruise ship has arrived at its first port in New Zealand. The earliest you can submit your declaration is 24 hours before you depart the last international port before you travel to New Zealand.
You can begin your declaration earlier if you want to. You will be emailed a reference number that you can use to review, complete or make changes to your declaration.
You can do it online at www.travellerdeclaration.govt.nz/cruise or on the NZTD app.
New Zealand Traveller Declaration - long version
Everyone travelling into New Zealand needs to complete a New Zealand Traveller Declaration (NZTD).
The NZTD collects travel, customs, immigration and biosecurity information and aims to improve the safety and security of New Zealand.
It’s free and you can complete it on the NZTD website or by downloading the NZTD app. You will need to answer questions about your trip and what you are bringing into New Zealand.
You need to submit your digital declaration by the time the cruise ship has arrived at its first port in New Zealand. The earliest you can submit your declaration is 24 hours before you depart the last international port before you travel to New Zealand.
You can begin your declaration earlier if you want to. You will be emailed a reference number that you can use to review, complete or make changes to your declaration.
Take note of this reference number, just in case you need it on arrival into New Zealand.
If you are a New Zealand visa or NZeTA holder, you still need to complete a NZTD as well.
There is a NZTD paper declaration form available for those who cannot complete it online.
If you have any questions, you can email or call the NZTD Contact Centre, available 24 hours a day, 7 days a week www.travellerdeclaration.govt.nz/contact/
Find out more at www.travellerdeclaration.govt.nz/cruise
Traveller communications
Sample traveller communications template for emailing information and instructions to travellers about completing their NZTD.
Pre-voyage
- NZTD cruise Sample traveller communications pre-voyage (DOCX 79 KB)
- NZTD cruise Sample traveller communications pre-voyage (PDF 198 KB)
Arriving in New Zealand
- NZTD cruise Sample traveller communications arriving in NZ (DOCX 104 KB)
- NZTD cruise Sample traveller communications arriving in NZ (PDF 154 KB)
Cruise traveller factsheet
- Cruise traveller factsheet - full version (PDF 510 KB)
- Cruise traveller factsheet - one-page version (PDF 272 KB)
Videos
Welcome video about the NZTD. Translations of videos can be accessed through closed captions 'cc' or through video settings icon - subtitles - language.
Welcome videos
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| 60 seconds English | 30 seconds partner video |
Social media videos
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| Text video (15 seconds) | Presenter video (15 seconds) |
Social Media
A mixture of messages depending on where you are located. These social media tiles can be used across any of your social channels. Please link these social media tiles back to www.travellerdeclaration.govt.nz.
Travelling to New Zealand?
Posters
The posters can be printed out, emailed or posted on a digital platform such as your website or e-newsletter. We recommend you use the PDF files for printing or email. Download the version that best suits your requirements.
Posters to download
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| QR Code Poster Download. pdf A4 |
Travelling to New Zealand? summer poster Download .pdf A4 |
Screenshots of landing page
NZTD website and NZTD app
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| NZTD website | NZTD app |
Domains for whitelisting
- travellerdeclaration.govt.nz
- recaptcha.net
- immigration.govt.nz
- googletagmanager.com
- google-analytics.com
Onboard communications
Transit and partial exchange vessels only - sample onboard communications for travellers who have completed a paper arrival declaration.
- NZTD cruise - Transit and partial exchange onboard communications paper declaration (DOCX 71 KB)
- NZTD cruise - Transit and partial exchange onboard communications paper declaration (PDF 177 KB)
Translated NZTD paper declaration forms
The translated New Zealand Traveller Declaration (NZTD) forms are examples only to help you complete a NZTD paper declaration form (English version) when you arrive into New Zealand.
If you have completed a digital NZTD, you do not need to complete an NZTD paper declaration form.