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Before you report

Be discreet and stay safe.


If you encounter suspicious activity or objects:

  • don’t get involved
  • don't do anything that makes you feel unsafe
  • don’t touch anything – it may be dangerous, and you could harm vital evidence.

Information you should get if you can

Discreetly capture all of the information you can. This may include taking a photo.

Include where and when the activity happened. If relevant, also include:

  • details of people, companies or organisations involved
    • names, addresses and contact details, if known
    • any identifying features
  • document details and/or payment method (if you work in a Customs Controlled Area or shop)
  • vehicle, boat or aircraft details
    • colour
    • size
    • make
    • name
    • registration
    • direction of travel

You may not have a lot of detail. But don’t hesitate to report anything that doesn’t seem right, however minor it may seem. Your tip could make a difference.

If you need to report an emergency

Call 111 and ask for Police when:

  • someone is badly injured or in danger
  • there's a serious risk to life or property
  • a crime is being committed and the offenders are still there or have just left
  • it's happening now or has just happened.

Information on reporting an emergency is available at New Zealand Police