Register as a commercial importer

If you’re importing goods worth more than NZ$1000, you need a client code and a supplier code. You'll also need to register for the Trade Single Window (TSW).

Lodgements

Import information is generally submitted as electronic messages, collectively called 'lodgements'.

Lodgements are submitted by: 

• importers and their agents
• freight forwarders
• airlines and shipping lines
• ship agents and port companies

These lodgements include:

• import and export entries or declarations
• Biosecurity Authority Clearance Certificate (BACC) applications
• inward and outward cargo reports
• cargo movement requests and arriving and departing craft notices.

Connection options

Trade Single Window (TSW) enables registered users to:

• submit lodgements
• view lodgements submitted on your behalf
• apply and manage client and supplier codes. 

There are three options:

• direct connect to TSW
• using a messaging service provider
• using TSW Online

Direct connect to TSW

You can connect and send lodgements to TSW directly without having to use a messaging service provider. You can receive responses the same way.

This requires a level of information technology expertise to:

• establish and maintain the connection
• meet communications security requirements.

There may be cost savings in direct connect, depending on your lodgement volumes and set up costs.

These can be sent via direct connect:

• both the current Customs lodgements and MPI eBACC applications (called ‘legacy’ messages)
• the new WCO3 messages.

Note that some commercial customs and freight software providers do not allow for direct connect. Their service includes messaging management.

Using a messaging service provider

A messaging service provider connects to TSW on behalf of its clients. It also carries lodgements and responses between clients and government agencies. In some cases, it transforms client data into the required format.

Using TSW Online

TSW Online enables registered users to submit lodgements and check for responses. 

The screens use WCO3 lodgements. This means separate submissions to Customs and MPI are no longer required for imported consignments.

Online submission is suitable for clients with lower lodgement volumes.

As there are no submission charges for using TSW Online, there is an immediate cost saving. Note that Customs and MPI transaction fees on lodgements still apply.