Travel movements requests

Travel movements

Travel movements are a record of dates you (or the person whose records are being requested) arrived in or departed from Aotearoa New Zealand.

If you want to request a record of the number of days that you have been present in Aotearoa New Zealand, refer to Immigration New Zealand’s website.

Travel movements are only available from the early-1990s onwards. We are unable to provide information prior to this approximate date.

Requesting your own travel movements

You have the right under the Privacy Act 2020 to request access to information about you that Customs holds. This includes your travel movements.

What you need to provide

To request your travel movements, you’ll need to provide:

• a completed NZCS 150 - Request your travel movements form (PDF 169 KB)
• a current or recently expired passport bio-page or driver licence (front and back). If your passport or driver licence expired more than 6 months ago, contact movementchecks@customs.govt.nz before making your request.
• evidence of any previous legal name(s) used during the time covered by your request. Accepted forms of evidence include:
  • Marriage or civil union certificate
  • Divorce or dissolution certificate
  • Deed poll or name change certificate
  • Expired passport issued in previous name(s)

Please provide a copy of the supporting document(s), and not the original document(s). Copies can be supplied as JPEG, PNG, PDF, or Word document (.doc or .docx) format. Note: we cannot accept links to drop-boxes or external drives, for example Dropbox or Google Drive.

Requesting another person’s travel movements

You can request another person’s travel movements under the Official Information Act 1982 (OIA). More information about the OIA can be found at Official Information Act requests. We will need to consider privacy aspects before travel movement records can be released.

You will need to make a separate request for each person whose travel movements are being sought.

What you need to provide

To request another person’s travel movements, you’ll need to provide:

• a completed NZCS 151 - Request another person's travel movements form (PDF 165 KB)
• a current or recently expired passport bio-page (including the signature page) or driver licence (front and back) for the person whose records are being requested. If their passport or driver licence expired more than 6 months ago, contact movementchecks@customs.govt.nz before making your request.
• evidence of any previous legal name(s) used by the person whose travel movements are being requested, during the time covered by the request. Accepted forms of evidence include:
  • Marriage or civil union certificate
  • Divorce or dissolution certificate
  • Deed poll or name change certificate
  • Expired passport issued in previous name(s)

If the person whose travel movements you are requesting is under 18 years old, you’ll also need to provide:

• Your current or recently expired passport bio-page (including signature page) or driver licence (front and back)
• evidence confirming your relationship as parent or guardian. Accepted forms of evidence include:
  • Birth certificate
  • Court order
  • Letter from Oranga Tamariki
  • A parent’s will appointing you as testamentary guardian, together with the parent’s death certificate.

Please provide a copy and not the original document. Copies can be supplied as JPEG, PNG, PDF, or Word document (.doc or .docx) format. Note: we cannot accept links to drop-boxes or external drives, for example Dropbox or Google Drive.

Finance company and government agency requests

If you are making a travel movements request on behalf of a finance company or government agency, please email movementchecks@customs.govt.nz. These request types cannot be made using NZCS 151.

What happens next

When you have completed your form, return it and copies of any supporting documentation to movementchecks@customs.govt.nz.

You can also post your completed form and supporting documentation to:

Passenger Movement Checks
New Zealand Customs Service
PO Box 2594
Wakatipu
Queenstown 9349

We can process your request when we receive your fully completed form and supporting documents.

From the date we receive all the requested documentation, please allow up to 20 working days to receive your travel movements.