Client codes
- A client code is a unique number that identifies commercial importers and exporters.
- Client codes are only issued to New Zealand entities.
- A client code is required for shipments valued at NZ$1000 or more.
- If you think you already have a client code, contact Customs to confirm.
- If you don't have a client code, you can apply for one.
- If you're a business and are helping your customers to apply for client codes, you are required to use Trade Single Window (TSW).
About client codes
Client codes are only issued to New Zealand entities (such as registered New Zealand companies). A client code is required as part of the import and export entry preparation and Customs clearance for shipments valued at NZ$1000 or more.
If you think you may already have a client code, get in touch with our National Contact Centre to confirm. You can also call 0800 428 786.
Apply for a client code
If you don't have a client code, your Customs broker can apply for this on your behalf, discuss this with your Customs broker, or you can apply for a client code yourself. To do this:
- complete form NZCS 224: Client Code Application form (DOC 539 KB)
- include the required identity documents
- email to Customs via the email address provided on the form.
For more information, see import entry process.
Trade Single Window
If you're a business (i.e. a tax agent, freight forwarder, consolidator etc) and are assisting your customers in applying for client code, you are required to use Trade Single Window (TSW) and become a TSW User.
For further information on how to apply to be a TSW User, visit Registering to submit lodgments and registrations. Alternatively, you can approach a Customs broker to obtain a client code.
Client codes for private individuals
If you are a private individual importing or exporting for your own use, refer to the Customs Number page, which includes the application you'll need to complete.